City of Pittsburgh, PA Goes Live on CSS IMPACT’s Financial Ecosystems Cloud as its Business Tax Management Platform


On September 1st, 2021, the City of Pittsburgh Pennsylvania, Department of Finance, officially launched CSS IMPACT Financial Cloud as their new Enterprise Business Tax Management Financial Ecosystem. CSS, Inc., the developers of “IMPACT | HD 2.0” is the leading provider of “NextGen” Cloud Financial & Debt Collection Ecosystems with a focus on machine learning Artificial Intelligence, delivering Fintech “AI” driven Business Process Automation solutions & frictionless Omni-Chanel Digital Consumer Engagement systems.

“The City’s successful transition & implementation of our new Enterprise Business Tax Management Ecosystem CSS “IMPACT HD 2.0″ now enables the city to automate multiple crucial business processes, centralize & digitize all tax submissions increasing the City’s ability to track unpaid taxes more efficiently. This entire project will translate into a substantial increase in tax collection revenues, enabling the City’s resources to focus on compliance enforcement while reducing time on billing activities. We are proud of the work we have accomplished to bring this project live and are excited for the future using the IMPACT HD 2.0 Financial Ecosystem,” said Nereida Polanco, Department of Finance Operations Manager for the City of Pittsburgh.

“The City’s successful launch of CSS’s cloud-based Enterprise Tax Management Financial Ecosystem speaks to the City’s uncompromising commitment to their citizens by employing scalable new digital forward technologies, such as CSS’s NextGen Financial Ecosystem, to better serve their taxpayers. The City of Pittsburgh is rapidly becoming recognized as one of the leading technology adopters in the nation for today’s ever-changing digital world. We are extremely excited for this partnership & look forward to a long-term relationship with the City of Pittsburgh,” said Carl A. Briganti, President of CSS, Inc.

To learn more about how municipalities are leveraging CSS’s Cloud Tax Management Financial Ecosystem, please visit or download entire brochure at

To learn more about how companies in the financial services sector are leveraging CSS’s Cloud Financial Ecosystems, please visit or download