Alhamrani Universal Signs a Strategic Transformation Agreement with Diebold Nixdorf for Saudi Arabia


Diebold Nixdorf (NYSE: DBD), a global leader in driving connected commerce for the financial and retail industries, today announced a multi-year services and strategic contract with Alhamrani Universal, Saudi Arabia’s largest fintech solutions provider in the self-service banking industry. Backed by Diebold Nixdorf solutions, including the latest cash dispensers, recycling technology and self-service monitoring, this agreement supports branch banking transformation and digital migration strategy to launch new innovations to meet consumer expectations and market requirements.

Over the next three years Alhamrani Universal will connect ATMs and kiosks to DN AllConnectSM Data Engine, providing consumers with futureproof ATM performance and availability, in addition to enhanced solutions deployments, such as cash recycling. DN AllConnect Data Engine enables Alhamrani Universal to optimize operational efficiencies and provides an industry-first solution – a truly predictive and data-driven service model. With this solution, technical data is continuously aggregated and analyzed using the latest developments in machine learning, enabling Diebold Nixdorf to generate personalized, actionable insights for each device. This helps decrease the number of incidents and resolution time and guarantee market-leading availability for the self-service devices.

Abdulaziz Abdullah Alhamrani, chairman at Alhamrani Universal, said: “Today’s consumers expect a seamless banking experience and 24-hour access to services. DN AllConnect Data Engine ensures availability of our advanced ATMs while optimizing performance and reducing costs. Our continued partnership with Diebold Nixdorf will further support our transformation as we drive more innovation and guarantee market-leading ATM and kiosk top services for our banking industry customers, allowing us to align further on Saudi Arabia Vision 2030.”

Joe Myers, executive vice president, Global Banking, at Diebold Nixdorf said“We are very committed to our partners and our end customers. Through our transformation agreement with Alhamrani Universal, we will work together over the coming years to transform the availability, performance, customer experience and services of banks’ ATM and kiosk networks, help to further reduce costs and deploy innovative solutions in the Kingdom.”


AEVI and Mastercard Partner to Simplify Omnichannel Shopping Experience


AEVI and Mastercard Payment Gateway Services (MPGS) announced an expanded partnership today to use their combined technologies and reach to simplify the omnichannel shopping experience.

AEVI integrates payments and data across all customer channels by providing an open platform that is both device and solution independent. This platform, combined with MPGS’ encompassing digital gateway services, provides merchants another choice that brings payments straight to where the customer is – across multiple touchpoints in-store and online.

The collaboration will see AEVI and MPGS initially focus on Europe, with further expansion opportunities.  By providing easy access to any payment technology and business solution, the partnership will help banks, acquirers, PSPs, ISOs and ISVs drive digital efficiency and innovation across their payment experiences.

In addition to the commercial relationship, Mastercard will become a minority investor in AEVI, along with existing shareholders Diebold Nixdorf, HPE Growth Capital and Schroder Adveq, with Diebold Nixdorf remaining as the majority shareholder. Financial terms of the companies’ investments were not disclosed.

Mike Camerling, AEVI’s CEO commented, “The commercial relationship and equity investment between Mastercard and AEVI will help accelerate AEVI’s goal to become an industry-standard platform for face-to-face payment integration. AEVI will be better positioned to support all of its customers, and to pursue more market opportunities and to do so more rapidly.”

Keith Douglas, EVP of MPGS stated, “More than ever, we see the convergence of digital and physical payment channels as a key driver in enhancing customer experience. We’ll look to lean into this collaboration and expanded relationship to support our shared merchant customers and partners in their efforts to grow and strengthen consumer relationships.”

“HPE Growth invests in outstanding management teams with strong growth ambitions of companies that have developed leading scalable technology.  AEVI is well positioned to accelerate its current growth trajectory and can have a real impact on the fast-changing world of payments”, adds Frederic Huynen, Principal at HPE Growth.

David CaldwellDiebold Nixdorf SVP Strategy & Corporate Development, said, “We are pleased to welcome Mastercard as a co-investor into AEVI, and for their interest in working jointly on this rapidly developing area. Mastercard’s global perspective will be an important contributor to AEVI’s growing capabilities in meeting the needs of a wide range of its customers’ rapidly growing and evolving needs.”