Automation Anywhere partners with Google Cloud to bring together Generative AI and Intelligent Automation


Automation Anywhere and Google Cloud today announced an expanded partnership that combines the power of generative AI and intelligent automation to accelerate the adoption of AI and make it accessible to every enterprise.

Automation Anywhere is utilizing Google Cloud’s large language models (LLMs) via Vertex AI to build and launch new generative AI features on the Automation Success Platform. Businesses today utilize the Automation Success Platform to automate common front- and back-office processes in areas like human resources, finance, IT, and supply chains. The partnership with Google Cloud will now unlock new value and automation use cases for customers with generative AI, including:

  • Empowering citizen developers: Businesses can build automation from natural language using the Automation Success Platform and Google Cloud’s generative AI and go from idea to automation faster than ever. With the power of generative AI models in Vertex AI, automation builders can use natural language to simply describe what they need and action a process in Automation Anywhere.
  • Automating data summaries: By expanding the depth and breadth of document types that can be leveraged for business process automation, users can extract data from complex and unstructured documents like contracts, resumes, waybills, and more. This enables automation to be used for even greater impact use cases in healthcare, finance and legal services, all with significantly improved accuracy.
  • Communicating directly with customers: Virtual or human support center representatives can leverage natural language processing to respond to customer issues and automatically generate pre-populated, personalized email responses. From there, it’s fast and easy to generate call summaries and other reports and integrate them into customer relationship management (CRM) systems.
  • Accelerating underwriting processes: In the highly competitive commercial loan industry, using automation to collect and summarize all loan application information can accelerate the underwriting process and optimize close cycle times. This improves accuracy, reduces risk, improves customer experiences and results in higher employee satisfaction.

“Generative AI is unleashing a new wave of technology advancements set to enhance our regular ways of work by increasing employee productivity, transforming business operations model,” said Raj Mistry, EVP – EMEA, Automation Anywhere. “Automation Anywhere along with Google Cloud will enable companies to work with Generative AI and help transform traditional ways of customer engagement by accelerating teams’ performance, letting organizations effectively scale and maintain security.”

“Generative AI helps streamline complex business processes and allows users to generate content at the click of a button,” said Bruno Heese, Managing Director, Partners and Channels, Google Cloud EMEA. “Partnering with Automation Anywhere, will strengthen the Generative AI offering by accelerating its technology prowess through the speed of automation, transforming crucial business areas such as customer engagement, employee productivity, app development, etc.”

This new combination of Google Cloud’s generative AI with Automation Anywhere builds on years of AI work between the two companies and hundreds of mutual customers.

Google Cloud and Automation Anywhere also have a deep go-to-market partnership, focused on driving customer success, and the Automation Success Platform is available to deploy via the Google Cloud Marketplace.

Automation Anywhere and Google Cloud expect to announce additional integrations of Vertex AI with the Automation Success Platform in the coming months, with a full range of integrations generally available to customers by July 2023.

Interact with Automation Anywhere:


Google Cloud Collaborates with StarHub to Bolster its Cloud Infinity Transformation Program


Google Cloud announced today a new collaboration with StarHub, a leading homegrown company from Singapore that delivers world-class communications, entertainment, and digital services. Through this engagement, Google Cloud will support StarHub as it creates an open, secure, scalable, and energy-efficient cloud-native network for enterprises in Singapore.

Aligned with StarHub’s Cloud Infinity transformation initiative—which aims to boost the delivery, scalability, and performance of services while reducing operational costs—cloud-native networks have become critical for communication service providers (CSPs) to thrive in a connected world. Today, StarHub will pilot Google Distributed Cloud Edge (GDC Edge) and Nokia 5G Standalone Core to create a unique, multi-access, software-based 5G cloud core network.

GDC Edge builds on Google Cloud’s existing telecommunications solutions, and can empower companies like StarHub to run core network functions at the edge in the carrier’s network. This brings Google Cloud’s stable and secure infrastructure even closer to where data is being generated and consumed. By moving its 5G core network to a cloud platform, StarHub’s subscribers and enterprise customers across manufacturing, retail, hospitality, transportation, and other industries will be able to reap the benefits of its newly scalable, secure, low-latency, and globally accessible, software-driven network.

StarHub will also explore leveraging Google Cloud’s rich expertise in data management, AI, and ML across its network operations. As part of the collaboration, StarHub will be able to break down information silos and drive insights gleaned from this new interoperability. Additionally, understanding the breadth of its data points will help StarHub simplify the management of day-to-day network operations.

“As we lift our 5G network to the cloud, we believe our collaboration with Google Cloud and Nokia will better enable us to improve the experience for our subscribers and help industry leaders reimagine their businesses for the future,” said Ayush Sharma, Chief Technology Officer, StarHub.

“StarHub’s commitment to cloud-native network transformation has raised the bar for telecommunication companies in the region,” said Adaire Fox-Martin, President of Google Cloud Go-to-Market. “Combined with Google Cloud’s global scale and the capabilities of our leading data analytics, AI, and ML technologies, StarHub’s next-generation network is built for faster innovation, efficiency, and scale for the benefit of its enterprise customers and more.”

Together, the companies will support StarHub’s technical teams through extensive re-skilling and certifications on cloud-native architecture, principles, and practices enabling StarHub to take differentiated cloud managed services to market.


Google Cloud Announces New Partnership with Global Fashion Retailer


Google Cloud today announced a new partnership with global fashion retailer, H&M Group. The alliance will see the Swedish multinational leverage Google Cloud’s extensive data analytics capabilities and secure, sustainable global infrastructure to further enhance its customer experience and supply chain enablement.

Google Cloud will collaborate with H&M Group to develop an enterprise data backbone including a core data platform, data product, and advanced artificial intelligence (AI) and machine learning (ML) capabilities. This will also include the establishment of a new data mesh to further make all types of data and events accessible from multiple sources including in-store, online, its brands ecosystem and suppliers.

As the partnership develops, this will translate to increased optimisation of internal supply chains, as well as next-generation customer experiences across a variety of sales channels, from physical stores to ecommerce. What’s more, this partnership will enable further development of data science and AI capabilities throughout H&M Group’s business.

“H&M Group has a long history of innovation across all our brands and always wants to build meaningful relationships with our customers. We are now further accelerating digitalisation as we believe in sustainable growth powered by advanced analytics and tech. Therefore, I’m happy to announce we’ve found a provider who matches our needs,” said Alan Boehme, Chief Technology Officer, H&M Group.

“We’re delighted to announce this partnership, and look forward to working with H&M Group to create new and exciting customer experiences, whether that’s in-store or online,” concluded Eva Fors, Managing Director Google Cloud Nordic Region. “We admire H&M Group’s commitment to innovation and are excited to move forward in our journey together.”


AWS, Azure, and Google Cloud Redefining Telecoms Commercial Models


5G is the first ‘G’ in cellular technologies that paves the way for Communications Service Providers (CSPs) to operate in the software layer. Software represents a departure from transactional model characteristic of telecom equipment manufacturing. Software points toward a recurring revenue model that is more consistent and predictable akin to that of hyperscalers. According to global technology intelligence firm ABI Research, that has implications on the commercial models that underpin the industry.

“With a growing importance of software, the commercial imperative from a vendor’s perspective is stark: depart from a finite supply of (3G and 4G) equipment, characterised by scarcity, to monetization models based on (5G) software where the supply is essentially infinite,” states Don Alusha, Senior Analyst 5G Core & Edge Networks at ABI Research.

With 3G and 4G networks, commercial arrangements revolve around a CAPEX purchase model. CSPs pay a specific price to own an asset. It could be hardware (cellular antennas) or software predicated on perpetual licensing. The value can be paid in cash, financed, or leased. But what is most relevant, however, is that there is a set price. Once the deal is agreed, Network Equipment Vendors (NEVs) like Ericsson, Huawei, Nokia, and ZTE are guaranteed an upfront payment at the point of signing a contract. In a CAPEX model, NEVs have one stress point: winning the deal. The risk of implementing the purchased technology falls to CSPs. A key point to note is that, in general, by the time a product is adopted and used, the bulk of the budget has already been spent upfront for the installation, integration, and other professional services needed to get the product operational.

By contrast, in a 5G ecosystem, and by extension, cloud and software world, there may not be a ‘product’ sale. Technology suppliers still need to channel the required Research and Development (R&D) to build the technology and win a deal. They need to invest in marketing, execute the sales cycle in the hope they win the deal. In that respect, there is not much difference from the CAPEX model. The difference lies in the fact that OPEX models are associated with recurring (micro-) transactions—extra compute, more storage, more modules, etc. “Further, businesses built on OPEX models typically invest a significant amount of capital upfront and then try to make up with volume because of a superior cost structure that is associated with software; the marginal cost of producing an extra copy is very small. That underpins hyperscaler’s (Amazon, Google, and Microsoft) business model and strategy,” Alusha explains.

Though very subtle, there is an increasing consumerization of telecom technologies because of a growing adoption of cloud and software. The software business is a scale economic business. A considerable investment is made upfront to develop a software product and then the marginal cost of producing each one is very small. The fundamental difference between building software and manufacturing equipment is that the latter entails the creation and transfer of ownership of a product, while the former is much more intangible. There are advantages from a balance sheet perspective, as now CSPs pay for software in a rough approximation for their usage over time—an operational expense—as opposed to a fixed-cost basis in a CAPEX-centric world. This improves their Return-on-Invested Capital (ROIC) measurements.

In the new world of cloud and software, in addition to selling a transaction, NEVs must also make a material and positive impact on the recipient of the service to create value. “This enables the industry to explore new business models that look beyond where the money is in the value chain, to where it will be in the years to come. Cloudification of telecom equipment offers unprecedented opportunities (e.g., innovation, better economics, business agility, etc.) but it inherently constitutes new technologies for the industry and there is a risk attached. There will be challenges, given the lack of maturity and many unknowns around performance, best practices, and control of technology assets. But operators that rise to these challenges first may well gain a competitive market advantage,” Alusha concludes.

These findings are from ABI Research’s Cloudification of Telecom Technologies and Equipment application analysis report. This report is part of the company’s 5G Core & Edge Networks research service, which includes research, data, and analyst insights. Based on extensive primary interviews, Application Analysis reports present in-depth analysis on key market trends and factors for a specific technology.


Elisa Partners with Google Cloud to Accelerate Cloud Transformation and Explore Future Joint Innovations


Today, Google Cloud and Finnish telecommunications and digital services provider, Elisa, announced a strategic partnership to accelerate Elisa’s cloud transformation journey and work together on joint innovations in several areas.

This new alliance will see Elisa leverage Google Cloud’s infrastructure, storage, advanced data analytics, and hybrid cloud management services to accelerate its go-to-market activities, explore new edge computing possibilities, and build enhanced experiences for Elisa’s customers.

The two organizations will collaborate to:

  • Accelerate Elisa’s International Digital Services (IDS) cloud transformation: Elisa Polystar, part of Elisa Group, is exploring new cloud-based network assurance and automation functionalities through Google Distributed Cloud, advanced machine learning (ML) and artificial intelligence (AI) tools.
  • Support the expansion of Elisa’s portfolio of managed hybrid cloud services: Elisa has built Google Cloud into its hybrid cloud offering, which offers cloud capacity, cloud management, and control and expert services. Last year, Elisa partnered with Google Cloud to modernize more than 30 customers’ private cloud environments through a joint go-to-market solution. Elisa has already deployed its first interconnect between Google Cloud and Elisa to provide hybrid cloud connectivity for a leading healthcare provider in the Nordics.
  • Pilot Anthos as a telco cloud platform for Elisa: Elisa is piloting Google Cloud’s Anthos as an on-prem cloud solution for hosting Elisa’s cloud-native network functions (CNF). A cloud-native 5G core is used as a trial application to evaluate the extra value that Google Cloud can provide for operators maintaining and operating the cloud platform and for CNF vendors taking advantage of Google Cloud’s APIs, toolset, and containers as a service (CaaS) layer.
  • Further enhance customer experiences: Elisa is leveraging many of Google Cloud’s products and services—including infrastructure, data analytics, AI/ML and more—to not only drive greater operational efficiencies and flexibility, but also create more unified and compelling experiences for customers.

“We’re at a pivotal moment in our cloud journey and we wanted a cloud partner that would support our next steps in our digital development,” said Veli-Matti Mattila, Elisa, CEO. “We are a customer-centric organization continuously transforming our business and we’re looking forward to collaborating together with Google Cloud on joint innovations for our global customers.”

“The telco sector is undergoing significant modernisation and Google Cloud’s expertise in data analytics, multi and hybrid cloud management, and edge computing is supporting industry players to navigate this change,” said Thomas Kurian, CEO, Google Cloud. “Elisa is a market leader in telecommunications and digital services, and we’re proud to be part of its digital transformation journey.”


Google Cloud Partners With Minsait to Boost Digital Sovereignty in Spain


Minsait, an Indra company, and Google Cloud, today announced an expanded strategic alliance to jointly offer Spanish public and private sector organizations sovereign cloud solutions that will allow them to accelerate their digital transformation while meeting the highest levels of trust, security, privacy and sovereignty.

Minsait will provide its expertise in external encryption key management, security services, cloud infrastructure management services, and local support, as well as ongoing data center auditing.

Google Cloud will offer the elasticity and agility of a public and hybrid cloud based on open source technology, enabling Spanish organizations to innovate autonomously, without vendor lock-in. Google Cloud will ensure data is encrypted at rest and in transit. It will also make data location available in a new Google Cloud region that is scheduled to open in Madrid in 2022. Additionally, Spain’s public and private sector organizations will be able to reduce their own carbon footprint, benefiting from Google’s efforts and investments in sustainability and carbon-free energy, offering the cleanest cloud in the industry.

Full sovereignty with full functionality

Minsait and Google Cloud will provide the sovereign cloud offering to Spanish organizations across various sectors, including healthcare, automotive, public transport, government and more.

“Thanks to this collaboration with Google Cloud, we can help drive digital transformation for organizations of all sizes and industries. Together we bring competitiveness and innovation to the Spanish market with a sustainable approach, underpinned with a commitment to data sovereignty that is made possible through Minsait’s expertise as a trusted technology leader in Spain,” said Carlos Beldarrain, Head of Data Cloud at Minsait.

“We are proud to partner with Minsait on this joint digital sovereignty offering for public and private sector organizations across Spain. Innovation and accelerated digitization should come with the highest levels of security, privacy and sovereignty, which we look forward to delivering to customers under this agreement” said Isaac Hernández, Country Manager, Google Cloud Spain

The initiative was met with high interest by the Secretary of State for Digitalization and Artificial Intelligence of the Ministry of Economic Affairs and Digital Transformation.

“The development of a digital economy and sovereignty necessarily imply that citizens and organizations have control of their data and benefit from the availability of a sovereign cloud in Europe. This strategic alliance with a Spanish company is a step forward in the right direction” said Carme Artigas, Secretary of State for Digitization and Artificial Intelligence.

Google Cloud and Minsait have a history of collaboration in Spain. As part of their commitment to innovation and digitization of the Spanish economy, the companies announced a global strategic alliance last May to offer products and services aimed at the digital transformation of companies and government institutions. In addition, the AI Lab in Granada, one of the most advanced Artificial Intelligence centers in Europe, was recently launched by Minsait and the University of Granada, with Google Cloud as a technology partner.


Pangiam and Google Cloud Collaborate to Transform Aviation Security


Today, Pangiam, in collaboration with Google Cloud, announced details of Project DARTMOUTH, an initiative to transform airport security operations by looking for threats concealed within baggage and other shipments at the airport.

Project DARTMOUTH will utilise Pangiam’s technologies alongside Google Cloud’s artificial intelligence (AI) and machine learning (ML) computer vision tools, such as their Vertex AI Platform. This technology will be tested within the security facilities of AGS Airport Ltd, owners and operators of AberdeenGlasgow, and Southampton Airports in the UK.

The collaboration means that Pangiam’s national security-grade technology and deep experience of managing aviation security threats will, for the first time, be boosted by Google Cloud’s industry-leading suite of AI technologies.

Project DARTMOUTH is intended to make air travel safer by integrating AI into airport baggage security and screening operations. The technology will in the first instance be focused on rapidly identifying potential threats in baggage, providing increased throughput at security checkpoints, addressing critical friction points in air travel as well as supporting security teams.  In later phases the technology will scale to help tackle other pressure points in security and wider airport operations.

AI and ML models will be trained to be able to detect prohibited items in real-time as bags pass through airport X-ray scanning equipment. It will also be used to spot anomalies and unusual patterns which could indicate a new or coordinated attempt to breach security, before alerting security staff to examine those items further.

Alexis Long, Chief Strategy Officer for Pangiam said: “This technology marks a monumental step in bringing automation to aviation security and sets a new precedent for international security standards. First and foremost, the technology will deliver a better experience for the traveller, the airport, and governments. To help us achieve this, we have selected Google Cloud as our technology vendor of choice—a leader in artificial intelligence and cloud technologies.”

Mark Palmer, Head of EMEA Public Sector, Google Cloud said, “We are delighted to collaborate with Pangiam on this ground-breaking initiative to protect AGS’s network of passengers and customers. The power of artificial intelligence is boundless, and we look forward to improving the aviation industry at large.”

Commenting on the announcement, Chief Operating Officer of AGS Airports Ltd, Mark Johnston, said: “Google Cloud and Pangiam are world leaders in the artificial intelligence field, and we are pleased to be working in partnership with both organisations on a cutting-edge project that could have a transformative effect on the security of our passengers and colleagues.

“Aviation is an industry that never stands still, and as one of the UK’s biggest airport groups, we are continually looking at new ways to adapt and evolve. This is particularly the case when it comes to ensuring the safety and security of the millions of passengers we serve each year. We live in an ever-changing world with evolving threats and it is imperative that we continue to adapt and embrace new technologies that will enable frontline security teams to better deliver a seamless, safe, and secure customer experience.”

Project DARTMOUTH, named after the 1956 Dartmouth Summer Research Project on AI, widely considered to be the founding event of AI, has been in development for almost a year but was only announced publicly today. Project DARTMOUTH will enhance the screening of baggage and shipments and does not involve facial recognition technology.


Google Cloud and Genesys Enable Organizations to Better Connect Customer Experiences


– Genesys®, a global cloud leader in customer experience orchestration, and Google Cloud announced today an expansion of their strategic partnership to help organizations connect customer support and experiences in a more distributed, digital world.

“Consumers have the authority to instantly change the trajectory of an organization’s future and an industry’s relevancy,” said Tony Bates, CEO and Chairman of Genesys. “To thrive in this new customer-led landscape, companies must deliver the personalized experiences people want. Google is a pioneer in deep consumer knowledge; partnering with such an innovator will be a true game-changer for customers and employees around the world.”

To help organizations embrace changing expectations from consumers, Genesys will bring the Genesys Multicloud CXTM solution to Google Cloud, enabling organizations to deploy a private edition of its customer experience platform on Google Cloud’s trusted, secure, and scalable infrastructure. With Genesys Multicloud CX private edition, organizations will have an open multicloud path to embrace the next step of their customer experience (CX) evolution on Google Cloud infrastructure.

Genesys also plans to deepen its integration with Google Cloud Contact Center AI (CCAI), BigQuery and Kubernetes Engine (GKE). With these deep integrations across multiple Google Cloud services and technologies, organizations can use real-time streaming events and historical data from across their businesses on their preferred infrastructure for governance, controls, and customization across multiple private and public cloud environments.

“Today’s consumers expect instant and exceptional service experiences at the click of a mouse or tap of a smartphone,” said Thomas Kurian, CEO of Google Cloud. “Partnering with Genesys will help build the future of digital customer service, as businesses and service teams bring together artificial intelligence, machine learning and data analytics to deliver the best possible outcomes for consumers.”

Building on a multi-year alliance, the two companies will collaborate on next-generation applications of artificial intelligence (AI), machine learning and data analytics to create new solutions to enable organizations to deliver even stronger, more intuitive and more responsive experiences. By bringing together experience orchestration capabilities from Genesys and AI, machine learning and data analytics capabilities from Google Cloud, the companies will develop new solutions in areas like customer journeys, automated customer care, predictive customer satisfaction, AI-driven multifactor authentication, and unique conversational channels that leverage Google Search, Maps and other services.

In addition, Genesys has made it possible for organizations to access Genesys customer experience solutions directly through the Chrome OS by embedding it in the Chrome web browser. This means it’s accessible on any web page an agent might use during the day — giving them the freedom to quickly find the best information to help customers.

Organizations have already realized the strategic benefit of connecting Google Cloud and Genesys across their businesses – from marketing campaigns to logistics management to staffing and employee interactions. Delivering dynamic experiences such as these offers them a competitive differentiator now — and in the future. According to Gartner®, “[b]y 2026, basic buying and selling experiences will be commoditized, and businesses will differentiate based on connected customer and employee experiences.” (Gartner, “Future of Work Trends: Top 3 Customer Experience Trends,” 18 October 2021Don ScheibenreifTori Paulman)

Industry leaders like Electrolux and Woolworths, as well as public sector agencies at the federal, state and local levels, all are already on the path of transformation by leveraging Genesys and Google Cloud. For example, Woolworths, the largest food retailer in Australia, integrated the Genesys platform with Google Cloud Dialogflow to build a smart IVR and create Olive, an ultra-efficient virtual assistant powered by conversational AI. Combined with a smart search feature developed by Woolworths that uses Genesys open APIs, a customer can now simply say ‘The oranges are missing from my order.’ Olive then cross-checks, processes a refund and sends a text confirmation to the customer. Thanks to Olive, thousands of customer interactions are handled end to end — allowing Woolworths customer service team to spend time resolving more complex inquiries.

“We’ve seen a massive shift to online shopping since the pandemic, creating rapid growth in interactions with our contact centers,” said Alex Colorado, Engineering Manager, Conversational AI at Woolworths. “To help our contact centers manage the influx of calls and chats, we developed our voicebot, Olive, by integrating the Genesys platform with Google Cloud Dialogflow. Having conversational AI capabilities enables us to be more customer-focused so that we can interact with our customers in whatever way feels natural to them.”

Additionally, energy company American Electric Power will leverage the insights created by the Genesys and Google Cloud partnership to provide a more seamless, personalized experience for its customers.


  • Google Cloud CCAI is currently available as a native integration for Genesys Multicloud CX and through the AppFoundry® for the Genesys Cloud CXTM platform.
  • Genesys Multicloud CX private edition is expected to be available for Google Kubernetes Engine within the next 90 days globally.

Gartner Disclaimer

GARTNER is registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.


Oil & Gas IoT Core Analytics Service Revenues to Grow to US$712 Million in 2026


The Oil & Gas (O&G) IoT Analytics market garners heavy investment, yet it is deeply challenged by complex system integrations, siloed data, and  Supervisory Control and Data Acquisition (SCADA) management systems. In-house analytics is no longer a sustainable and cost-effective IoT option, and oil & gas firms have widely recognized the expertise of IoT cloud Platform-as-a-Service (PaaS)/SaaS vendors. According to global tech market advisory firm ABI Research, spending on big data and analytics in the oil and gas industry totaled US$156 million in 2020, an annual increase of 36.8% from 2018. Over the next 6 years, the oil & gas IoT core analytics service revenue will grow to US$712.7 million.

“Instead of developing analytics capabilities in-house, more and more enterprises are turning to supplier advanced analytics and Artificial Intelligence (AI) PaaS/SaaS offerings enabled through extensive cross-industry collaborations.  Partnership examples include Total Oil and Google Cloud, BP and Azure, and Seeq and Saudi Aramco. Simultaneously, the leading IoT vendors are continually competing for the top O&G contracts by offering an end-to-end solution and expanding their marketplace portfolios toward the edge,” explains Kateryna Dubrova, Research Analyst at ABI Research.

Azure and Amazon Web Services (AWS) are positioned as leading end-to-end solutions with basic public cloud toolkits. While Seeq, Foghorn, Falkonry, Manna, and Uptake, provide more advanced, specialized oil & gas analytics solutions. DataRobot,, and Dataiku provide IoT ML integration services, with powerful AI engines and low-to-no-code solutions. Simultaneously, Nokia,, Teradata, KX, and GE are positioning themselves firmly as offering system integration and overall digital transformation services for the oil & gas sector.

The diversification of the investment portfolios toward green energy and emission monitoring technologies is among the top trends in the oil and gas analytics market. The O&G enterprises and vendors are focusing  their efforts on the “green” market, driving the demand for “green” analytics use cases and applications. “Advanced analytics for upstream and downstream oil and gas operations is more or less solidified, so monitoring carbon emissions, lowering carbon footprints, and related green energy activities, are expected to become popular for advanced analytics monetization,” says Dubrova.

O&G enterprises are showcasing rapid adoption of the cloud and cloud-native analytics applications as components of their digital transformation model. “Cloud-based applications are available through subscription-based plans up to fully-managed services.. In such cases, there are considerable cost savings on infrastructure, including improving efficiencies and lowering the production costs,” Dubrova concludes.

These findings are from ABI Research’s IoT Analytics Services for Oil and Gas Markets application analysis report. This report is part of the company’s M2M, IoT & IoE research service, which includes research, data, and analyst insights. Based on extensive primary interviews, Application Analysis reports present in-depth analysis on key market trends and factors for a specific technology.


ABB Information Systems Selects Google Cloud to Expand its Cloud Footprint


Google Cloud today announced it has been selected by ABB to further expand the cloud footprint of its Information System (IS) services. The Swiss-headquartered global technology leader has chosen Google Cloud as part of the organization’s ‘Rationalizing IT Operations’ (code named: Program RIO) initiative, which seeks to further increase the scalability and resilience of its infrastructure services to all ABB businesses.

Google Cloud will collaborate with ABB’s hosting services team to layout an optimized cloud migration that is tailored to meet the IS needs of ABB businesses. This will be rolled out in a structured way and in-line with ABB’s new operating model. The migration signals ABB’s increased focus on cloud adoption, and optimizing its data centers’ capacity.

Google Cloud’s data science, artificial intelligence (AI) and machine learning (ML) capabilities will be leveraged to simplify and improve the IS quality assurance via automation and consolidation of identified services housed in ABB’s strategic data centers and remote sites, with a cloud-first approach.

“ABB is a global technology leader that has been a Fortune 500 company for many years,” said Dominik Wee, Managing Director Global Manufacturing and Industrial at Google Cloud. “We’re thrilled about the opportunity for Google Cloud to help ABB in its journey toward powering its information systems services in the cloud, as the company heads towards a more digitized future.”

”We are excited to be working together with Google Cloud to improve the competitiveness of ABB’s Information Systems services, and the flexibility we offer our internal business customers,” said Daniele Lisetto, Head of IS Strategy Office and Sponsor of RIO Program at ABB.

“Our choice to include Google Cloud further strengthens our strategic vision and stimulates innovation as we expand the Information Systems’ cloud footprint,” said Prabhu Chakravarthy, Group IS Program Leader at ABB.