Bacta has updated its training programmes around compliance, social responsibility and anti-money laundering procedures for its members and operators across the UK.
The trade association’s training examines the requirements of the Gambling Act 2005, Licensing Conditions and Codes of practice and licensing objectives.
Amongst other things, the training looks at Local Authority Inspections, required signage, premises logs and machine categories etc, in addition to a more detailed review of the legislation and rules associated with the protection of Children and other vulnerable people in and around a gambling environment.
Separately, bacta also goes through the latest anti-money laundering procedures, including potential ‘red flags’ and know-your-customer procedures for members.
In addition, bacta’s Social Responsibility or safer gambling training is aimed at providing staff with the necessary knowledge, tools, and confidence to enable them to interact in a meaningful way, with customers who appear to be at risk of gambling related harm.
Bacta also provides an in-depth view of the recording, review and monitoring of customer interactions within your establishment.
Bacta typically delivers Compliance and Social Responsibility training in one either morning or afternoon session. The training takes from up to four hours to deliver, depending on the number of participants and time available.
All participants undertaking the course will receive a bacta training certificate.
Russell Edge, Membership, Social Responsibility and Compliance Manager at bacta, said: “It is important that our members are kept up-to-date with the latest procedures and processes regarding compliance, safety and anti-money laundering. I am pleased to see that the bacta team has progressed its training offering and are continuing to roll-out this important information to operators across the UK.”