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OpenBet Powers Record-Breaking 100,000+ Peak Bets per Minute at Grand National 2024

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Provider’s robust engine processed 397 million account transactions during top horse racing festival

OpenBet, a leading content, platform and service provider to the sports betting industry, has reported impressive results at this year’s Grand National Festival, processing 101,000 peak bets per minute, which represents an increase of 21% year-on-year.

The 2024 edition of the iconic race held at Aintree saw jockey Paul Townend secure his first Grand National win with joint-favourite I Am Maximus. During the horse racing festival, OpenBet’s robust betting engine powered the account transactions for market-leading operators such as William Hill, Entain and Flutter, delivering a seamless betting experience for their customers.

Despite a reduced field size of 34 runners during the flagship race, betting interest remained extremely high across the three-day festival, which remains one of the busiest horse races of the year.

 

Significant highlights across OpenBet’s customers included:

  • 101,000 peak bets per minute (BPM), 21% increase vs 2023
  • 3,000 peak bets per second, 34% increase vs 2023
  • 397 million account transactions, 3% increase vs 2023
  • Average Win and Each Way stake was £5.42
  • 100% uptime

Florian Diederichsen, CTO at OpenBet, said: “We continue to deliver record-breaking results at OpenBet, across some of the world’s major sporting events.

“This year, the Grand National continued to attract extraordinary levels of bettors. With an average win and each way stake being £5.42, any downtime would have risked £100,000s of lost turnover. However, our operator partners were able to deliver a seamless betting experience for the historical event with the support of our highly experienced team, and industry-leading technology. We look forward to delivering even more success during the summer of sport ahead.”

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Star Sports sponsors new trainer Brian Toomey’s yard

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Former jockey who was pronounced dead for six seconds after a fall in 2013 has embarked on a new training career with some high-profile owners 

Star Sports is the new sponsor of Brian Toomey’s yard in Buckinghamshire.

The 34-year-old, who was forced to retire as a jockey after a horrific fall at Perth in 2013 which almost claimed his life, has embarked on his first full season as a trainer, based at Bowstridge Farm in Chalfont St Giles.

After being granted his trainer’s licence in October, he has already secured some high-profile owners, including Amo Racing, Clipper Logistics, Jimmy Fyffe and Jeff Smith. Harry Redknapp provided him with his first winner when Wake Up Harry won at Kempton on 20th December.

Toomey joins leading jockey Harry Skelton and recently retired legendary rider Davy Russell in Star Sports’ stable of racing ambassadors. He will provide regular updates on the yard’s runners, his views on the biggest races and meetings during the Flat season, and video content looking back at his career as a jockey, his recovery from the fall and life as a new trainer.

“Becoming a trainer has been a dream for a long time,” said Toomey. “My story is an unusual one and I know how lucky I am to be here.

“I’m hugely grateful to all the owners who have supported me at such an early stage of my career, my landlord at Bowstridge Farm as it’s such a brilliant place to train and now to my new sponsors, Star Sports.

“I’m looking forward to telling my story as a new trainer and updating Star Sports’ customers on our runners, as well as my views on the big races and issues in the industry.”

Luke Tarr, Head of PR at Star Sports, said: “Brian’s story is truly inspirational. To achieve what he has, both in his recovery from such a serious head injury and in his determined pursuit of a trainer’s licence, shows exactly what he is made of, and we are delighted to sponsor the yard.

“He has already attracted some massive owners and we’re excited to produce some top-quality content with Brian at the beginning of what we’re sure will be a very successful training career.”

 

 

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National Gambling Support Network Offers Treatment in 3.5 Days

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Thousands supported and short waiting times highlighted on one-year anniversary of the National Gambling Support Network

  • National Gambling Support Network is urging anyone who may be struggling with gambling to contact their local service for free, confidential and personalised help and support.
  • New figures from the GambleAware-commissioned National Gambling Support Network show that people were offered a treatment session in just three and a half days on average.
  • It comes as new data released for the one-year anniversary of the launch of the National Gambling Support Network also reveals the number of calls to the National Gambling Support Network helpline in January of 2024 reached the highest monthly level on record.

The National Gambling Support Network is encouraging people to join the over 28,000 people who have been supported via brief interventions through the National Gambling Support Network helpline since April of 2023 and the thousands who have been supported through their local service provider.

People seeking support for issues with gambling were offered a treatment session with a trained professional in three and a half days on average between October and December of 2023, according to new figures from the GambleAware-commissioned National Gambling Support Network. The data also shows that organisations within the National Gambling Support Network, who are highlighting the free support that is available ahead of this weekend’s Grand National, contacted those seeking treatment in just 1.3 days on average in the last three months of 2023.

New data from the National Gambling Support Network helpline also shows that there were more calls and online chats made in January of 2024 than any previous month on record – the sixth time the record has broken since the beginning of 2023 – with 4,816 calls and online chats made across the month.

Additional data from the National Gambling Support Network helpline reveals that over 28,000 (28,175) people have been supported via brief interventions – conversations of 20 minutes or more – since April of 2023.

The GambleAware-commissioned National Gambling Support Network comprises 11 different organisations across Great Britain. Services within the National Gambling Support Network offer a seamless experience for people using them locally, regionally and nationally. It offers a range of support for people experiencing harm from gambling – whether their own or someone else’s – including residential treatment, one-to-one support and cognitive behavioural therapy amongst others.

The service was recommissioned in April of 2023 and was expanded to include additional services for people across Great Britain including peer-to-peer support and support with recognising gambling harms among GPs as well as other concerns linked to gambling such as debt advice and financial support.

Additionally, a recent YouGov survey of over 5,000 United Kingdom participants revealed that people were most likely to choose weekly support sessions with a trained professional as an effective way to reduce gambling harms. Out of the alternative options, two-thirds (66%) of people believed that sessions with trained professionals such as these would be an effective way to reduce harm caused by gambling. Six in ten (59%) also said that tools to block access to gambling websites would be an effective way to control their gambling and 58% chose speaking to a family member.

“Having accessed support through Beacon Counselling Trust years ago myself, I know the positive impact these services can have in rebuilding people’s lives after experiencing gambling harm,” said David Quinti, who was supported by organisations within the National Gambling Support Network. “Talking to a professional each week about what I was experiencing was an enormous step to help understand my relationship with gambling and, ultimately, help me recover from it. I would urge anyone who may be struggling with gambling to reach out.”

“The GambleAware-commissioned National Gambling Support Network is designed to prevent the escalation of harms associated with gambling,” the Chief Commissioning Officer for GambleAware, Anna Hargrave, said. “The National Gambling Support Network provides people with easy access to treatment and support wherever they are across Great Britain. It is heartening to hear the positive impact the services have on people’s lives and the difference they make. These essential third sector providers play a vital role for people across the country and we look forward to continuing to share this expertise and experience alongside the NHS under the new system once a levy is introduced.”

“Being able to speak to someone if you’re struggling with gambling is a vital tool in curbing gambling harms,” Gambling Minister Stuart Andrew said. “The increase in calls to the National Gambling Support Network helpline shows the importance of getting the right help in place for those who may be suffering.

“That’s why in our ‘white paper’ published last year we introduced a range of measures to prevent harms before they occur including stake limits for online slot games and financial risk checks as well as a levy on gambling companies to increase funding for research, prevention and treatment of gambling harms.”

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ProgressPlay Takes Great Strides in the Race to Offer Exclusive UK and Irish Horse Racing Content

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Casino and sports platform provider ProgressPlay has significantly added to its sportsbook content portfolio with the introduction of United Kingdom (UK) and Irish horse racing. Through the integration of UK and Irish horse racing, ProgressPlay cements its position as a front-runner in the industry, re-energising the sportsbook landscape and setting new standards for excellence.

With its ground-breaking data-driven UI/UX technology, ProgressPlay will provide a slick design and easy-to-use navigation to provide innovative horse racing products for ProgressPlay operators and other partners.

Horse racing is the second most popular sport in the UK after football with over six million attendees yearly, making this new content stream from ProgressPlay a wonderful opportunity for operators to tackle that segment of the market and bring these punters across as customers of brands that have this content available.

Horse racing generates over £4 billion annually for the UK economy and the races being provided by ProgressPlay include flat and jumps with the creme-de-la-creme of the horse-racing calendar included within the coverage: the Cheltenham Festival, the Grand National, the Derby, Royal Ascot, King George Weekend, the St Leger and Christmas Festival, amongst others. A special promotion ties to the Grand National this weekend to help operators with their marketing efforts.

Horse racing stands as an enduring pillar of Ireland’s sporting heritage, cherished by enthusiasts and spectators alike and an attractive proposition for operators seeking new pastures. Each year, a diverse array of horse racing events, ranging from flat races to exhilarating steeplechases, captivate audiences across Ireland and beyond, embodying the nation’s passion for this beloved sport with some legendary races including the Irish Grand National, Irish Derby, Galway Races, The Irish 2,000 Guineas, The Irish 1,000 Guineas, The Irish Derby, The Irish Oaks and the Irish St Ledger, The Irish Guineas and Punchestown Festival, amid a packed calendar.

“Horses present a fantastic acquisition tool for any partners operating in the UK and Ireland, opening new frontiers and marketing opportunities to elevate brands even higher,” the Sales and Marketing Manager for ProgressPlay, Marina Nahhas, said.

ProgressPlay’s combo sportsbook and comprehensive turnkey solution including casino platform, player management, payments module and affiliate software are designed to boost operators seeking to effectively drive both revenue and efficiency with the latest cutting-edge technology.

Over 150 online casino and sportsbook brands have partnered with ProgressPlay covering a unique combination of casino games and sports betting. ProgressPlay’s sportsbook offers over 30,000 live betting markets and services across 20 languages while the latest platform offers a slick AI-driven UI/UX and extensive value-added services alongside thousands of casino games including slots, online casino, live casino, poker, table games and sportsbook across all devices and currencies.

“The goal of our sportsbook is to directly drive new operator revenues and deeper engagement for users with sport and the ‘Sport of Kings’, UK and Irish horse racing, is a welcome addition,” the Chief Executive Officer for ProgressPlay, Itai Loewenstein, said. “These new offerings should not only provide exceptional popularity in sports betting but will also encourage some reshaping of player behaviour.”

For further information visit www. ProgressPlay. com.

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John Bollom Highlights YGAM Contributions as Safer Gambling Charity Celebrates 10th Year

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As Bacta celebrates its 50th year, President John Bollom has expressed the trade association’s admiration and congratulations to safer gambling charity YGAM which is also marking a milestone anniversary in 2024.

YGAM, the award-winning charity which was founded by Lee Willows in 2014 with a mission to use education as a tool to raise awareness and help safeguard against gaming and gambling harms, has made a key contribution to the safer gambling debate delivering numerous projects many of which have been supported by Bacta members.

Heralding YGAM’s impact John Bollom noted: “After YGAM was founded by Lee Willows, Anne and Keith Evans joined the fledgling organisation in 2016 following the tragedy of their son Alan Lockhart’s suicide after years of gambling addiction. YGAM quickly became a powerful agency for change working in partnership with a broad church of stakeholders including Bacta and many of our members.

“As chief executive of YGAM Lee was instrumental in engaging with the industry and demonstrating how it was possible to work in partnership without fear of compromising on core principles.

“YGAM’s success can be measured both culturally and in terms of what it has delivered.

“Since 2014 its portfolio of evidence-based programmes has reached over 3-million children and young people. In addition 17,000 delegates have been trained by YGAM including more than 11,000 teachers.

“It’s this contribution which has earned it the respect and admiration of stakeholders including Parliamentarians, academics and the low stake land-based gambling entertainment sector represented by Bacta.”

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allwyn-begins-next-phase-of-retail-investment-with-new-national-lottery-ppos-rollout-trial

Allwyn Begins Next Phase of Retail Investment with New National Lottery PPOS Rollout Trial

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Brand new National Lottery permanent point of sale (PPOS) has started hitting the walls, floors and counter tops of a small number of National Lottery retailers over the last few weeks, as Allwyn begins testing the rollout of the specially designed kit at trial stores in preparation for wider distribution.

Designed in collaboration with accessibility and sustainability experts, the family of PPOS will help deliver more modern retail environments and capture the attention of customers with eye-catching branding and “call to action” messages, as well as giving National Lottery retailers for the first time the ability to display information about National Lottery-funded projects that are local to their store.

The suite of kit includes an attention-grabbing illuminated Scratchcard dispenser with integrated lighting and 15.6-inch HD screen, and a new Playstation with double-sided graphics and a wing to display key information – such as stories about local National Lottery-funded projects. Completing the collection are a new external wall sign and a double-sided pavement sign featuring a “call to action” to play in store, as well as a refreshed window poster frame. In most cases, these items will be swapped out on a like-for-like basis with a store’s existing kit – but larger or additional assets may be offered in certain circumstances.

Allwyn called on the expertise of its accessibility partner, Purple, and its sustainability partner, Planet Mark, in designing the new PPOS to help with its commitment to delivering a more sustainable and accessible National Lottery. For example, the height of the new Playstation tables has been standardised at a level recommended by Purple (750mm) which is considerate of wheelchair users – as has the Scratchcard dispenser media screen – while the playslips are set at a height within reach of wheelchair users. Graphics and signage, as well as the surfaces they sit behind, have also been designed to meet accessibility requirements.

In terms of sustainability, lightweight designs ensure that the kit and its transportation are carbon-efficient, while recycled and recyclable materials have been prioritised in the manufacture and deployment of the new PPOS – with some components made with 60-100% recycled materials.

The first independent retailer to have the kit installed as part of the “test and learn” trial, Raj Kularajah, owner of Twinsco store in St Albans, said: “I was delighted to be selected as the first independent store to have the new PPOS installed, and to be able to provide feedback on the equipment to help with the wider rollout. After it was first installed, two of my regular customers who had never played the lottery before saw the new kit and decided to play EuroMillions, which is absolutely excellent.

“I’m really impressed with the kit overall, particularly the new Playstation wing which can be fitted to either side of the stand depending on how the store is laid out and what space is available. But my favourite piece is the new Scratchcard dispenser which really brings to life and illuminates the individual games. Its bigger windows also make it easier to load with cards.”

Allwyn’s Director of Channel Operations Alex Green said: “We’re hugely excited that National Lottery retailers are starting to get their hands on this brilliant new kit as part of our ‘test and learn’ trial deployment. As well as looking fantastic, the new PPOS has been designed to high standards of accessibility and sustainability – demonstrating The National Lottery’s commitment to delivering wider societal benefits. We know retailers will be keen to get the kit as soon as possible, but it’s important we trial it first and use our findings to inform a more substantial phased rollout across our 40,000-strong estate. This will help us get the deployment absolutely right for our retail partners.

“The project to equip retailers with the very best National Lottery PPOS also represents the next stage of our investment in retail and signals our commitment to the channel as a whole, with retail being central to our vision to grow The National Lottery responsibly over the next 10 years. But equipping stores with the latest innovative kit is just one element of a much bigger overall project to build a more modern in-store environment. As part of this, we’ll also be delivering an enhanced Vodafone network solution for our retail partners from this spring, and installing new software from the summer onwards ahead of us starting to roll out new state-of-the-art terminals towards the end of the year.”

The next phase of the PPOS rollout will see the new kit deployed in around 40 stores by the end of May, with another 10,000 outlets scheduled to receive the new PPOS later in the year. The kit will then be rolled out to the remainder of the estate throughout the autumn and into 2025.

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Stakelogic’s Slot and Live Casino Content is now live with L&L Europe

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Stakelogic expands its reach in the UK, Malta, and Sweden through integration with L&L Europe

Stakelogic, the industry’s leading cutting-edge provider of casino content, has continued its European expansion after integrating its innovative slots and live casino games onto L&L Europe’s platform.

This means that players at L&L Europe based in the UK, Malta and Sweden can now access Stakelogic’s award-winning portfolio of games, including Tiki Tiki Hold ‘N’ Win, Wild Wild Bass 3, Wild Hogs and Pigeon Hut.

This is matched by the immersive and creative experience offered by Stakelogic Live’s live casino offering. Titles like Super Stake Blackjack and Spin to Win have helped Stakelogic Live redefine the live casino landscape.

Speaking of redefining the landscape. The newly launched Super Wheel™ does exactly that. This optional feature brings players the best of both worlds. Players trigger the feature and are taken to a live-casino setting. A host spins the Super Wheel, giving players the chance to land multipliers or one of three bonus features.

Neil Tanti, Senior Sales Manager at Stakelogic said: “The team at L&L Europe has spent the last few years creating a unique market position across all sectors of the iGaming industry and we are absolutely delighted to be partnering with such a progressive operator.

Similarly, we are passionate about creating the most thrilling and state-of-the-art content and we can’t wait to see our games enjoyed by L&L Europe’s players.”

Jan Wienk, Head of Marketing & Product of L&L Europe said, “At L&L Europe, we are committed to offering our players the best possible casino experience, and partnering with Stakelogic aligns perfectly with this goal. Additionally, Stakelogic Live’s product fills a gap for particular GEO’s we service and therefore partnering with them is the right choice.

“As we continue to expand our portfolio, identifying the right suppliers is key and we are really excited to see where this collaboration goes.”

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UKGC Hits bet365 with £582k Fine over AML, Social Responsibility Breaches

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Bet365 is to pay £582,120 for anti-money laundering and social responsibility failures at its online business.

Hillside (UK Gaming) ENC, which holds a licence for Bet365’s bingo and casino products, will pay £343,035 and Hillside (UK Sports) ENC, which holds a licence to offer betting, will pay £239,085.

All £582,120 will be directed towards socially responsible causes as part of a regulatory settlement with the Commission.

The failings were discovered during a Commission compliance assessment in March 2022.

Social responsibility failures included:

  • interactions with customers were frequently not tailored to the specific customer journey or spectrum of harm and therefore interactions were not meaningful
  • an Early Risk Detection System was not demonstrably effective in understanding the impact of individual interactions on a customer’s behaviour and whether further action was required
  • its approach to evaluation meant that it was unable to effectively ascertain whether a customer had read and understood the information or advice provided within its interactions.

Anti-money laundering failures included:

  • having enhanced customer due diligence and know your customer triggers that were ineffective at managing money laundering risk
  • failing to undertake financial sanctions checks on new customers prior to their first deposits
  • failing to undertake independent verification checks and over relied on customers’ annual self-verification of know your customer information, such as identification documents
  • its procedure document contained inadequate detail as to who would be deemed “at risk” and “not at risk” for customer risk profiling.

Kay Roberts, Executive Director of Operations at UKGC, said: “The policy and procedural failings may not have been as severe as those at other gambling businesses in recent years but they were failings nonetheless.

“We expect high standards from operators in terms of keeping gambling safe, fair and crime-free, and will always take action to correct any failings. This operator is very aware that a repeat of these failings will result is escalating regulatory action.”

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Entain brings a fresh twist to the online experience with innovative new game

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Entain, a leading player in the global sports betting and gaming sector, has launched an innovative new game, Bingo Tournaments, through its UK brands Gala and Coral – an industry-first that brings a fresh twist on the free-to-play experience. Players can now go head-to-head for leaderboard points to claim top ranking positions and win prizes, in tournaments that start on the hour, all day, every day.

Bingo has stood the test of time and evolved into a game that takes different formats – from the local community Bingo Hall, to free-to-play mobile games. In fact, the number of UK players logging in to play Bingo with Entain’s leading brands has increased by 80% since 2021[1], and this upward trend is continuing in 2024.

What makes Bingo so popular is that it is an inherently social game. It is about players enjoying the game, experiencing little moments of excitement, and sharing these experiences with other people who love the game. Bingo Tournaments brings this community-based element to the online game for the first time – providing more ways to play, more ways for players to interact with each other, and more ways to win.

Since its launch last month, Entain’s Bingo Tournaments has already been a hit, amassing over 80,000 unique players, and with 68% of Gala Bingo players engaging with the new game. These figures are expected to grow as Entain continues to deliver even better Bingo experiences for its customers.

Satty Bhens, Chief Product & Technology Officer at Entain, said: “Everything we do comes down to making sure that we’re providing the best experiences possible for our customers – so they enjoy playing with us, and keep playing with us. Introducing a groundbreaking game and a more social way to play through Bingo Tournaments is just one way that we’re refreshing and investing in our games to deliver the best products to our customers.”

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Octoplay Announces Major Partnership with LeoVegas Group

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Octoplay continues its impressive streak of partnerships by joining forces with LeoVegas Group. This strategic collaboration marks another milestone for Octoplay, following recent integrations with renowned operators such as Paddy Power, Betfair, Sky Betting and Gaming and Pokerstars.

Through this exciting partnership, Octoplay’s acclaimed online slot games will now be accessible to LeoVegas players in Sweden while United Kingdom players can enjoy Octoplay’s games through the operator’s BetMGM brand.

Octoplay’s captivating games, known for their fast-paced action and thrilling win potential, have been seamlessly integrated into the operator’s lobby via Octoplay’s proprietary remote game server.

For LeoVegas Group, incorporating Octoplay’s content into its offerings in Sweden and the United Kingdom enhances its gaming portfolio, elevating player experiences to new heights. This move reinforces LeoVegas Group’s market-leading position with its LeoVegas brand in Sweden and BetMGM brand in the United Kingdom.

This partnership further solidifies Octoplay’s ascent from a rising star to a tier-one powerhouse within the span of just two years. With numerous premium operator deals on the horizon, Octoplay is poised for continued growth and success in the industry.

The Malta-based supplier, committed to regulated markets, holds licences in the United Kingdom, Sweden, Malta and Ontario.

The Commercial Director for Octoplay, Nick Vuchev, expressed excitement about the collaboration, stating: “LeoVegas Group is a heavyweight operator and we are thrilled to bring our games to its players in Sweden and BetMGM players in the United Kingdom. Our mission is to create highly entertaining games that deliver innovative experiences and we are confident that players at LeoVegas and BetMGM will thoroughly enjoy them. Our games’ strong demand among players at the world’s leading online casino brands underscores our ability to secure partnerships with industry giants like LeoVegas.”

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