acma-reveals-breach-of-in-play-betting-rules-by-top-wagering-companies

ACMA Reveals Breach of In-play Betting Rules by Top Wagering Companies

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The Australian Communications and Media Authority (ACMA) has found the operators of Ladbrokes, Neds, bet365 and Sportsbet to have breached interactive gambling rules.

The operators were said to have used “Fast/Quick Codes” which allow in-play betting on sporting events; under the Interactive Gambling Act 2001 this is not allowed, except under certain circumstances, such as placing the bet over the phone.

Fast/Quick Codes are provided to customers by operators when they use their website or app to build an in-play bet. This Fast/Quick code can be quoted by the customer when they place their bet over the phone along with how much the bet amount is.

In this particular case, the ACMA found that Entain, Hillside and Flutter-owned Sportsbet individually generated Fast/Quick Codes for each particular in-play bet, but that this was done via either the operator’s website or app, not via phone.

Following the investigations, the ACMA has decided for the time being not to take further enforcement action against the operators in question. Indeed, steps have since been taken to ensure their Fast/Quick Codes comply with interactive gambling rules, including being generated before events, meaning they will be generic for all customers.

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ACMA Blocks More Illegal Offshore Gambling and Affiliate Marketing Websites

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The ACMA has requested that Australian internet service providers (ISPs) block more illegal offshore gambling and affiliate marketing websites, after investigations found 11 services to be operating in breach of the Interactive Gambling Act 2001.

The latest sites blocked include Greenspin, Slotman, Jeetcity, Betibet, Candyland Casino, New Vegas, Thunderpick, Golden Lion, Digits 7, Sector 777 and PayID Pokies.

Website blocking is one of a range of enforcement options to protect Australians against illegal online gambling. Since the ACMA made its first blocking request in November 2019, 893 illegal gambling and affiliate websites have been blocked.

220 illegal services have also pulled out of the Australian market since the ACMA started enforcing new illegal offshore gambling rules in 2017.

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AUSTRAC Announces its 2024 Regulatory Priorities

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The Australian Transaction Reports and Analysis Centre (AUSTRAC) has disclosed its regulatory roadmap for next year, focusing on money laundering, terrorism financing and serious crimes.

The strategic priorities centre on enhancing business resilience to these risks, particularly in sectors prone to higher threats such as banking, gambling and remittance. It will also focus on digital currency exchanges (DCEs), payment platforms, bullion, and non-bank lenders and financiers.

The regulatory priorities for inspections will include senior management oversight around culture and risk management practices, effective transaction monitoring and managing outsourcing arrangements.

Peter Soros, AUSTRAC’s acting CEO, said a key aspect of the agency’s regulatory work is identifying areas for improvement early to prevent problems from becoming systemic.

He said: “These priorities signal our ongoing intent to work with businesses to embed a culture of vigilance, ensuring everyone at every level is aware of the threat of financial abuse and criminal exploitation.

“Criminals target businesses with weak anti-money laundering settings, which is why AUSTRAC’s regulation, through education and supervision, is crucial to safeguarding Australia’s communities and financial systems from financial harm.

“Although today’s announcement calls out certain sectors, all industries sectors should expect interaction and engagement from AUSTRAC.”

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BOS rejects the government’s proposal to raise the gambling tax

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The Swedish Trade Association for Online Gambling (BOS) today submits its advisory statement to the Ministry of Finance on the memorandum “Increased gambling tax”.

The memorandum proposes an increase in gambling tax from 18% to 22%, to apply from 1 July 2024. BOS rejects the proposal.

– The government can hardly time its proposal to raise the gambling tax to a worse time. We are in a situation where fewer and fewer players choose to play on the safe licensed market, and more and more on the unregulated, unlicensed gambling market. That the government proposes to raise the tax for licensed gambling is the best Christmas present you can think of – to the unregulated and unlicensed gambling market, says Gustaf Hoffstedt.

The memorandum in English can be found below:

Referral statement Fi2023/02665, Increased gambling tax

About BOS
The Swedish Trade Association for Online Gambling (BOS) is here issuing its opinion on
the memorandum “Increased gambling tax”, in which it is proposed that the excise tax
on gambling be increased from 18 to 22 percent as of July 1, 2024.
BOS represents twenty gambling companies that operate on the Swedish gambling
market.1 This makes us the largest trade association in Sweden within our industry. All
members have a license/permit issued by Spelinspektionen.

BOS recommendation

BOS rejects the proposal to raise the gambling tax.
Our motives for the rejection
The goal of the gambling market, as described by the government, “is a healthy and
safe gambling market under public control”. In addition, according to the government,
revenues for the common good must be protected, the negative consequences of
gambling must be reduced, gambling for money must be covered by strong consumer
protection and cannot be misused for criminal activities.
BOS believes that the proposal for a tax increase is in conflict with all of the government’s stated goals for the gambling market. It is connected with the fact that the implementation of a tax increase on gambling will lead to a reduced channelization to the
Swedish regulated gambling market, something that is also expressed by several other
reference bodies, including the Swedish Gambling Authority.

In contrast, the un-licensed and not infrequently illegal gambling market in Sweden will gain market share
if the proposal to raise the gambling tax is implemented.

It is connected with the fact that a tax increase on licensed gambling further
strengthens the competitiveness of unlicensed gambling in Sweden, which
correspondingly increases in attractiveness when Swedish gambling consumers have
to make decisions about where their gambling will take place. A product subject to
high tax is less attractive than a comparable product subject to low or no tax.
Channelization
The concept of channelization refers to what proportion of Swedes’ gambling takes
place on the licensed market designated by the state, and what proportion takes place
on the unlicensed market in Sweden. Ideally, all gambling should take place on the
licensed market, but in practice this is impossible to achieve, especially when it comes
to online gambling, which by its very nature is cross-border. Sweden’s unofficial
channelization target has therefore been set at 90 percent. In other words, it is
acceptable (but not desirable) with a leakage to the unlicensed gambling market of no
more than 10 percent. If the leakage becomes greater than that, the goals of the
gambling policy are considered to be unachievable.
Unfortunately, Sweden’s channelization target must now be described as “unofficial”,
with reference to the fact that the government seems to have distanced itself from the
target in recent years. What was initially a clearly defined goal from both the government and the Riksdag, at least in the political debate, has in recent years rather been referred to as an expectation, assessment or forecast.
To the extent that a government and Riksdag decision is needed to establish Sweden’s
90 percent target, we strongly recommend that the government take this initiative,
and thus not distance itself from this gambling policy goal by calling it something other
than a goal or objective (for example assessment). It is in the government’s own
interest that there is a channelization goal and any way to distance oneself from this
harms the government and the legitimacy of the licensing system, and what is worse
harms Sweden’s gambling consumers.
The reason why the government should under no circumstances undermine the goal of
at least 90 percent channelization is that a high ditto is a basic prerequisite for all other
goals of gambling policy. A high channelization goal is a goal to reach all other goals.
These other goals can be summarized as:
– That consumer protection is strong
– That unhealthy gambling is kept to the lowest possible level
– That crime is pushed back
– That the state receives good tax revenue from gambling
– That the licensed gambling companies have good profitability and good conditions
– That the licensing system has high legitimacy
The government states as a motive for raising the tax that “[t]he current tax rate of 18
percent has applied since the Swedish gambling market was reregulated in 2019. The
gambling market has since stabilized, and channelization has increased significantly.”
It is a claim and a description of reality that we dare to say that the government is
quite alone. In the memorandum, the government presents no more recent figures
than those presented by the Swedish Agency for Public Management (Swe: Statskontoret), which originate from 2021, in a report on the gambling market.
It is unfortunate that the state has not produced more recent data than this, and it is
unfortunate that the government has not taken on board new data presented by
actors other than the state. BOS was able to show half a year ago that the
channelization in March 2023 was 77 percent for all competitive gambling (that is, all
gambling not protected by monopoly).
It is a channelization that testifies that the Swedish licensing market is in a very serious situation.
The BOS report also broke down the competitive gambling market into its various
components, such as sports betting and online casino. The gambling vertical online
casino, along with online poker, showed the very weakest channelization at 72 percent. That in such a situation there is no room for measures that further damage
channelization – which a tax increase on gambling does – should be obvious.
In addition to BOS’s channelization report, which was carried out by opinion institute
SKOP, the gambling company ATG has had the channelization measured using a
different methodology and presented it in a report. ATG’s measurement mirrors the
BOS report in terms of channelization in general in the gambling market (only 1
percentage point separates the two measurements). On the other hand, the ATG measurement shows an even worse position for the gambling vertical online casino.

Considering ATG’s channelization report, where channelization has fallen dramatically
since the Swedish re-regulation in 2019, it is difficult to even know how to relate to the
government’s claim that “[the] gambling market has since stabilized, and
channelization has increased significantly.” In a later report from ATG, which extends
to Q3 2023, channelization has further fallen to 70 percent channelization for the overall license market and 59 percent channelization for online casino.7
In addition to the above quote from the government testifying that the government
simply lacks a basis for its claim, it demonstrates another, general, shortcoming in the
government’s memorandum: the lack of data, basis, preparation, and analysis.
Examples of the absence of analysis concern the proposal’s impact on the media and
the sports movement. Both of these social actors are major recipients of money from
the gambling industry. A cost increase for the licensed gambling industry of SEK 0.5
billion annually (the increased tax revenue estimated by the government) has to come
from somewhere, and this will by all accounts happen at least in part through reduced
advertising in traditional media and reduced sports sponsorship. The government has
nothing to say about how the media and the sports movement are affected by the government’s proposal. There are no impact analyzes in the government’s memorandum on this.
Through advertisements in, for example, the daily press and sponsorship of sports
teams, awareness of the brands of the licensed betting companies is increased. Such
marketing and sponsorship thus promote the Swedish gambling market, in that
licensed gambling companies are top of mind when the gambling consumer chooses
an operator for its gambling. In addition, of course, the money from the gambling
industry is of great use in the daily recruitment of both sports associations and newsrooms, for their respective important tasks in our democratic society.
The government’s memorandum is not only incomplete in that it does not highlight
and analyze the consequences for important social actors. In addition, the small
approach to analysis that is actually presented in the memorandum seems to be
poorly executed. The government calculates the expected increased tax revenue at
SEK 539 million. There is no calculation for increased costs for the expected increased
gambling addiction, as a consequence of players migrating to unlicensed gambling, in
the analysis. In addition, there is a complete lack of calculations on the extent of lost
tax revenue due to the fact that the tax increase results in reduced channelization, as
well as in general reduced gambling on the license market because the price of
gambling products is raised.
With regard to price sensitivity (price elasticity), the figure -0.5 is used in the memo –
that is, not price sensitive – which is information taken from the inquiry “A reregulated
gambling market”. The information in the inquiry in turn refers to an external report
from 2014 from Great Britain.8 However, the UK document indicates a higher price
elasticity for certain gambling products, including online casino with a figure of -1.5
(high price sensitivity), but this fact – that gambling decreases when the price of
certain gambling products is increased – is completely omitted from the government’s
memorandum. The government’s estimated increase in tax revenues of just over SEK
0.5 billion annually therefore appears to be pure wishful thinking based on incorrect
assumptions.

Optimal tax rate

On behalf of BOS, in 2016 the consulting firm Copenhagen Economics had an optimal
tax level calculated for Swedish conditions, ahead of the Swedish re-regulation in
2019.9 As far as we know, it is the most detailed investigation that has been done based on Swedish conditions, and the report had a noticeable impact on the government’s and the Riksdag’s decision to set the gambling tax at 18 percent gross gaming
revenue.
Copenhagen’s Economics report presents an optimal range for the state to stay within,
15-20 percent. A tax rate above 20 percent means lost channelization, but also in the
long term reduced tax revenue, in accordance with a classic Laffer curve. There is no
reason to believe that the state can now, compared to the years before the Swedish
reregulation of the gambling market, be able to deviate from the presented tax range
without damaging the license market. On the contrary, today’s critically low
channelization bears witness that the tax in this sensitive situation should under no
circumstances be increased. Instead, the government and the Riksdag should urgently
devote themselves to reforms that strengthen channelization.

Reforms that strengthen channelization

In this context, BOS would like to conclude by raising a finger of warning for the superstition we see when governments – the current one as well as the previous one – propose new repressive measures on the gambling market. Repressive measures aim to
make it difficult for and exclude unlicensed gambling companies from the Swedish
gambling market. Examples of such measures are so-called B2B permits, payment
blocks and bans on promoting unlicensed operators.
We are generally positive about such measures, and we see their complementary task
as absolutely crucial to succeed in maintaining a high channelization. Complementary
in the sense of reinforcing a gambling license market that is fundamentally perceived
as attractive by the player collective. We object, however, to the fact that governments seem to live in the delusion that the attractiveness of the gambling license
market can be worsened (for example, by raising the gambling tax) without this
worsening the channelization, as long as the deterioration is met with repressive
measures to shut out unlicensed gambling. All experience, from Sweden and a number
of jurisdictions where our members operate, shows that this is an incorrect
assumption. In addition, governments tend to mortgage strengthened channelization
through intensified repression already in advance, not infrequently before the
repressive measures have even been put into effect.
Repressive measures strengthen and promote the licensed gambling market when this
is fundamentally perceived as attractive by the player collective. It is the customers
who decide whether the gambling should take place on the licensed market or not. No
countermeasures in the world, at least in the democracies of the Western world, can
stop the outflow of gambling consumers if the consumers do not consider that the
gambling offer they are given on the license market is sufficiently attractive.

aspire-global-facing-pair-of-legal-battles

Aspire Global Facing Pair of Legal Battles

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Prominent online gaming software and platform provider Aspire Global has been named as the defendant in a pair of court cases that could potentially result in it being ordered to pay compensation totaling up to €101 million ($109 million).

In the first complaint, Aspire Global is being sued in the United Kingdom by the founders of sports betting software, solutions and services provider BtoBet, Alessandro Fried and Igor Lestar, for €36 million ($39 million). This pair inked a deal in 2020 to sell their company to the Malta-based defendant in exchange for an upfront payment of some €20 million ($21.6 million) as well as an earn-out consideration tied to future earnings before tax.

However, Fried and Lestar through their Sousa Enterprises Limited and Eltsar Limited entities are alleging Aspire Global, which was last year acquired by NeoGames as part of a deal worth some €402.3 million ($423.5 million), violated the terms of this share purchase agreement by spending too little and not charging enough so as to deliberately decrease revenues and the subsequent earn-out sum.

The complex case with its many intricacies is not expected to go to trial before 2025 but could well result in Aspire Global being ordered to pay more than the €36 million headline figure. The financial implications are even more concerning as the defendant’s NeoGames parent is currently in the process of being acquired by Aristocrat in an arrangement valued at north of €1 billion.

In the United States and Aspire Global has also been separately named as the offender in an action brought by Ebet Incorporated, which is the operator of the Karamba, Griffon Casino, Hopa, Generation VIP, Scratch2Cash, Gogawi, Dansk 777 and Bet Target iGaming brands. This Nevada action is seeking some €65 million ($70 million) embracing compensatory damages, punitive fines and other financial penalties to be proven at trial and moreover names AG Communications and other affiliated entities as defendants.

Ebet Incorporated acquired specific business-to-consumer (B2C) assets and associated websites from Aspire Global in 2021 and simultaneously entered into a ‘white-label’ operator agreement embracing collaborative efforts on the future running of the purchased assets. The plaintiff is claiming the defendants breached these deals by manipulating their books to falsify and overstate active player data and exaggerate the health of the acquired properties.

As if this wasn’t bad enough, Aspire Global is furthermore being accused by Ebet Incorporated of violating the terms of the agreements by materially failing to maintain necessary operations in Germany, falsifying records and violating industry regulations. The allegations could potentially shape the future trajectories of these companies as they also run to reputational harm, fraud, breach of contract and other unnamed violations due to be proven during the course of the trial.

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ELA Games obtains the MGA Recognition Notice

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ELA Games is delighted to announce that it has been authorized by the Malta Gaming Authority. Marking the beginning of our expansion into select global markets in collaboration with MGA.

ELA Games continues its strategic expansion in Europe and it is another major step in its ability to access distribution and commercial partnerships with companies based in the iGaming hub of Malta.

Mike Cini, Business Owner at ELA Games, commented: “We’re delighted to have obtained our MGA Recognition Notice as it is another major milestone in our regulatory expansion. Malta is the leading iGaming hub in Europe and being authorized there will enable us to work even more closely with our operators and bring player engagement to the next level for our partners.”

ELA Games focuses on producing high quality products that are stacked with gamification features, quality design and animation. Recent releases include Vikings Wild Cash and Lucky Dwarfs. They have already received amazing feedback from operators and players and the studio looks forward to signing more partnerships and launching more games in the coming months.

stakelogic-live-receives-license-to-enter-the-greek-market

Stakelogic Live Receives License to Enter the Greek Market

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Stakelogic Live has received the green light from the Hellenic Gaming Commission to provide its industry-leading live casino content in the Greek market

Stakelogic Live, the in-demand provider of innovative live casino content, is set to launch in Greece after receiving approval from the Hellenic Gaming Commission.

As a result, Stakelogic Live will now be able to provide its exciting live casino content to any online casino that is licensed in the country. This will provide Greek players with the chance to sample Stakelogic Live’s plethora of live casino games.

Stakelogic Live streams its content live from state-of-the-art studios in Malta and the Netherlands and is already licensed by the Malta Gaming Authority. Its products range from standard live casino games such as American Blackjack, European Roulette and Auto Roulette to exciting game shows like Super Stake Blackjack, Super Stake Roulette 5000x and Speed Baccarat. All of these will be available at leading Greek Operators.

The provider is well-established in key markets across Europe, working with some of the industry’s leading operators. Players at Greek casinos will also get a chance to experience the newly launched Super Wheel™ bonus feature, an exciting money-wheel bonus that is a core feature on Stakelogic Slots.

Stephan van den Oetelaar, CEO at Stakelogic said: “Securing this license from the Hellenic Gaming Commission is a huge step forward for Stakelogic Live. Stakelogic has been active in the Greek market for a couple of years now, and Greek players have reacted well to our products.

Stakelogic Live offers premium, industry-leading live casino content, and we can’t wait for Greek players to be able to enjoy it for the first time.”

clearstake-awarded-iso-27001-certification-cementing-its-position-as-a-trusted-financial-risk-check-provider

ClearStake awarded ISO 27001 certification cementing its position as a trusted financial risk check provider

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Real-time risk profiling tool provider ClearStake has been awarded ISO 27001 certification, the globally recognised standard for data protection and system security, cementing its position as a trusted provider to the gambling industry.

To qualify for the ISO 27001, ClearStake was required to actively demonstrate the successful deployment and adherence to a robust Information Security Management System (ISMS), as part of a rigorous two-stage accreditation process with an independent auditor.

A key endorsement when expanding across global markets, the certification proves ClearStake’s team is fully compliant with international data protection and security standards, which were most recently updated by the International Organization for Standardization and the International Electrotechnical Commission in 2022.

Martin Burt, CEO at ClearStake, said: “At the heart of what we do at ClearStake is building a secure environment for operators to handle and process data. As such, we are delighted to receive the ISO 27001 certification, which reaffirms our position as a reliable and compliant technology provider.

“This is a vital step in our growth as a company and will give clients further assurance that we operate to the highest standards.”

salsa-technology-launches-salsa-safe,-a-dedicated-platform-for-igaming-regulators

Salsa Technology Launches Salsa Safe, a Dedicated Platform for iGaming Regulators

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Salsa Technology has added another product in its portfolio of solutions for the iGaming sector. This latest addition is a secure system designed to meet the demand of global regulators in the online gambling sector.

Salsa Safe provides regulatory bodies in the sector including Brazilian state lotteries with a comprehensive system. It integrates operator management data and enables effective and transparent monitoring of operations.

In addition to being an important ally of regulators, Salsa Safe provides operators with the tools they need to comply with all regulatory requirements, helping to prevent fraud, protect players and promote responsible gaming.

The platform was specially designed to enhance responsible gaming by monitoring suspicious bets, types of self-exclusions and data control. Salsa Safe automates management reports for financial teams including transaction volume per operator, tax calculation and application of compliance models. It is worth highlighting that the product is fully integrated with PIX, which is the most popular method of the Brazilian payment system.

Salsa Safe offers a unique approach to data management, combining data from multiple sources to provide regulators with a complete view of operations. The platform’s intuitive design and advanced reporting capabilities make it easy to monitor operations, detect fraudulent activity and comply with regulations.

“We are excited to introduce Salsa Safe,” the Chief Operating Officer for Salsa Technology, Andre Filipe Neves, said. “This comprehensive solution not only provides regulators with necessary tools for monitoring operator activities but also assists operators in meeting the stringent requirements imposed by regulators.”

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DOJ Accredits PAGCor’s Alternative Dispute Resolution Program

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The Philippine Amusement and Gaming Corporation (PAGCor)’s Alternative Dispute Resolution Program has received recognition from the Department of Justice (DOJ) for achieving a high mediation success rate.

The recognition makes PAGCOR and the Intellectual Property Office of the Philippines the only government-owned and controlled corporations (GOCCs) to have earned such accreditation from the DOJ.

During the recognition ceremony held today, November 22, 2023, at the PAGCor Executive Office at New Coast Manila, DOJ Undersecretary Atty. Irene de Torres-Alogoc said they were impressed by the high success rate of PAGCor’s mediation program.

“We were surprised by PAGCor’s high success rate,” said Torres-Alogoc. “We hope to have more (success) because when there are disputes in an agency, it is hard to work. It affects the productivity of the office itself.”

In its certificate of recognition, the DOJ’s Office for Alternative Dispute Resolution (OADR) said PAGCor has effectively ‘complied with the requirements set forth under the OADR Accreditation Guidelines for Alternative Dispute Resolution Organizations and Training Standards for Alternative Dispute Resolution Practitioners in the field of Mediation’.”

The gaming agency’s accreditation will be valid until 2024.

PAGCor’s Public Alternative Dispute Resolution Program was formed in compliance with Republic Act 9285, also known as the Alternative Dispute Resolution Act of 2004, and Executive Order No. 97, s. 2012, which mandates government agencies to establish a system to resolve disputes filed before them.

The program aims to mitigate and avoid animosity between or among PAGCor personnel and other parties that, if not properly addressed, may result in the elevation of the disputes to the courts.

Some of the most common cases being mediated under the program are alimony, spousal and child support, non-payment of just debts, among others.